The Hotel de l'Ecluse is within 2 minutes away from the downtown area where several dining and shopping venues abound. The hotel is a 5-minute walk from Lake Neuchatel and is accessible via public transportation.

All 19 guest rooms at the Hotel de l'Ecluse have free wireless Internet connections. All rooms also come equipped with kitchenettes, LCD televisions, air-conditioning units, telephones, minibars and private bathrooms with hair dryers and showers. Select rooms offer panoramic views of the castle, the courtyard or the hanging gardens.

The Hotel de l'Ecluse provides guests with a range of amenities. These include copy and fax services, a multilingual staff, a safe-deposit box, wireless Internet access, currency exchange services, two terraces and a bar.